đ Frequently Asked Questions (FAQ)
General Questions
1. What is CIKWA?
CIKWA is a platform that connects freelancers with clients, making it easy to find and hire skilled professionals.
2. How does CIKWA work?
Clients post jobs, freelancers apply, work gets done, and payments are securely processed.
3. Is CIKWA free to use?
Yes! Signing up is 100% free, and there are zero service fees.
4. Who can use CIKWA?
Freelancers looking for work and clients needing professional services can both use CIKWA.
5. What is a verified profile on CIKWA?
A verified profile means that a freelancer or client has gone through an extensive review process, ensuring authenticity and trustworthiness. Verified users receive a special Verified Badge on their profile.
6. How do I get my profile verified?
Freelancers can apply for verification by submitting identity proof, portfolio samples, and relevant experience details. Clients may also get verified by providing business details or identity confirmation.
đšâđŒ For Clients
7. How do I hire a freelancer?
Simply post a job, review proposals, and choose the best freelancer for your project. Verified freelancers will have a badge for added trust.
8. How do I make payments?
Payments are made securely through CIKWA and released when the work is completed.
9. Can I review a freelancerâs work before payment?
Yes! You can review the work before releasing payment.
10. Do clients need to verify their profiles?
Verification for clients is optional, but having a verified badge can help freelancers trust your job postings more.
đ©âđ» For Freelancers
11. How do I find jobs on CIKWA?
Browse job listings and submit proposals for projects that match your skills. Verified freelancers may get higher visibility in searches.
12. How do I get paid?
Once the client approves your work, payments are processed securely.
13. Are there any fees for freelancers?
No! CIKWA takes zero service feesâyou keep 100% of what you earn.
14. Why should I get my profile verified?
Verified freelancers are more likely to get hired, as clients trust them more. A Verified Badge can help you stand out from the competition.
đ Account & Security
15. How do I create an account?
Sign up with your email, complete your profile, and start using CIKWA.
16. How do I reset my password?
Click âForgot Passwordâ on the login page and follow the steps.
17. Is my information secure?
Yes, we use encryption and advanced security measures to keep your data safe.
đ Support & Contact
18. How do I contact CIKWA support?
You can reach us via our contact form or email us at support@cikwa.com.
19. What if I have a dispute with a client or freelancer?
CIKWA offers a dispute resolution system to help resolve issues fairly.
20. Does CIKWA verify all users?
No, verification is optional but recommended for credibility. Users with a Verified Badge have undergone a thorough review process.